FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your order status on our website or the courier’s website.
Can I change or cancel my order after placing it?
Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer support team for assistance.
How do I get in touch with customer support?
You can reach our customer support team via email or phone. Our contact details are available on the “Contact Us” page of our website.
What is your policy on returns and exchanges?
We accept returns and exchanges within 15 days of purchase for unworn items in their original packaging. For more details, please visit our Returns & Exchanges page on the website.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets for your convenience..
How long does it take to process and ship an order?
Orders are typically processed within 24 hours and shipped within 2-3 business days. You’ll receive a confirmation email once your order is dispatched.
Can I change the shipping address after placing an order?
Yes, you can update your shipping address within 24 hours of placing the order by contacting our customer support team.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of delivery. We’ll arrange for a replacement or refund as needed.
Do you offer international shipping?
Currently, we ship only within India. However, we’re working to expand our shipping services to international locations soon.
How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter and follow us on social media for the latest updates on new arrivals, exclusive promotions, and special offers!